Delete your account and data
Last updated: October 17, 2026
How to delete your GainBuddy account and the personal data GainBuddy Ltd. holds about you.
1. Delete your account in the app
- Open GainBuddy and go to You → Settings → Account.
- Tap Delete account, review what will be deleted, and confirm (password accounts re-enter the password).
- You are signed out on all devices immediately.
2. Don't have the app?
Email privacy@gainbuddy.fit from the address on your account with the subject “Delete my account”. We verify the request and complete it within 30 days.
3. Cancel your subscription first
Subscriptions are billed by Apple or Google and are not cancelled by deleting your account. Cancel in iOS Settings → your name → Subscriptions, or Google Play → Payments & subscriptions → Subscriptions.
4. What is deleted
Your profile, email and sign-in methods; onboarding answers, goals and targets; weight entries; food logs and custom foods; meal plans; programs and workout history; body analyses; all photos (removed from storage); posts, comments, kudos, follows and blocks; XP, badges and streaks; notifications, devices and push tokens; and your record at our subscription processor.
Your account is hidden immediately. Permanent deletion runs automatically after a 30-day grace period; signing back in during that period cancels the deletion.
5. What we keep, and for how long
- A pseudonymised security/audit trail (event types and dates, not your content) for up to 24 months, for fraud prevention and legal claims; IP addresses removed after 12 months.
- Records the stores or tax law require us to keep about purchases.
- Foods you submitted to the shared food database may remain without any link to you.
6. Delete specific data without closing your account
You can delete individual photos, posts, comments, food logs, weight entries and body analyses in the app at any time, and withdraw photo or AI-processing consent in Settings → Privacy. Export a copy of your data first via Settings → Privacy → Export my data.